1. INTRODUCTION AND DATA CONTROLLER
The website baroudeurcamp.com is owned by CHENGAN LIMITED, a company registered in Hong Kong under number 79968512, with its registered office at Flat 1506, 15/F, Cheung Fung Commercial Building, 21-25 Cheung Sha Wan Road, Sham Shui Po, Hong Kong.
CHENGAN LIMITED is the "Data Controller" as defined by the GDPR. We are committed to protecting the privacy of our users in accordance with international standards and current European regulations (GDPR).
2. COLLECTION OF PERSONAL DATA
We collect information when you browse our site, create an account, or make a purchase. The data collected includes:
- Identity: First name, last name.
- Contact: Email address, phone number, billing and shipping address.
- Transaction: Details of purchased products (payment information is processed in an encrypted manner by our secure providers).
- Navigation: IP address, browser type, cookies.
3. PURPOSES OF PROCESSING
Your data is processed for the following purposes:
- Management and delivery of your orders.
- Payment processing and fraud prevention.
- Customer support and returns management.
- Improving user experience and marketing (only with your consent).
4. RECIPIENTS AND DATA TRANSFERS
To ensure the operation of the service, your data is shared with trusted third parties acting as processors:
- Technical Hosting: Shopify Inc. (Canada/USA).
- Logistics and Production: The data necessary for delivery is transmitted to our logistics partner Jin Hua Shi Jin An Mao Yi You Xian Gong Si (China), which handles the preparation and dispatch of your packages.
- Carriers: Postal services and international carriers (DHL, UPS, Colissimo, etc.).
- Technical Service Providers: For customer support management and marketing tools, CHENGAN LIMITED uses technical service providers located within and outside the European Union, ensuring an adequate level of protection.
5. COOKIES AND ANALYTICS
We use cookies to optimize your browsing experience. We specifically use Google Analytics to understand site usage. You can manage your preferences or refuse cookies at any time via your browser settings.
6. RETENTION PERIOD
Your personal data is retained only for the period necessary for the purposes for which it was collected:
- Order Data: Retained for the duration of guarantees and legal tax obligations.
- Marketing Data: Retained until you unsubscribe or after 3 years of inactivity.
7. YOUR RIGHTS
In accordance with the GDPR, you have the following rights: access, rectification, erasure, restriction of processing, data portability, and objection. You can exercise these rights at any time by contacting our customer service at: contact@baroudeurcamp.com.
8. SECURITY
All transactions on our site are secured by an SSL encryption protocol. We implement rigorous security measures to prevent any unauthorized access to your data.
9. GOVERNING LAW
This policy is governed by the laws of Hong Kong. For users residing in the European Union, the protective provisions of their country of residence apply.